Goodwill shopper browsing clothing racks.

Good Happens Here.

Making a difference

Goodwill is not just a store or a place to donate items you no longer need. We offer education, training, and employment opportunities across our 5-county region in Ohio, empowering individuals to transform their lives through the power of work.

6000
Individuals Served
11000
Services Provided
800000
Store Customers
4800000
Pounds Recycled

Goodwill Services

Your purchase funds training for people in need of a second chance. Goodwill turns donations of gently used goods into jobs and new careers for our clients.

Youth Homelessness

If you’re a youth in Marion County between the ages of 14 and 24 and facing homelessness, about to be evicted, staying at a temporary location, or dealing with uncertain housing, support is available.

Goodwill Impact Stories

The stories behind the store. Read examples of what a person can accomplish with a strong desire to succeed and the backing of a support team.

Maggie

Meet Maggie

After more than two decades of dedicated service, Maggie found herself at a crossroads. For 23 years, Maggie worked at Whetstone Industries in Mt. Gilead, supporting individuals with special needs from early intervention through adulthood. The work was meaningful, but…

Jayce

Meet Jayce

For Jayce, finding a first job felt limiting. Like many young people his age, the opportunities he saw were mostly fast food or grocery bagging, work that didn’t reflect his interests or his potential. He wanted more than just a…

Emily and her brother Nicky

Meet Emily & Nicky

When Emily enrolled in Goodwill’s Opportunities for Ohioans with Disabilities (OOD) program in December 2024, she was taking a brave first step toward independence. At the time, Emily was quiet and unsure of herself, spending much of her time at…

Shane Wright

Meet Shane

Shane’s Story of Growth & Success Shane was referred to Goodwill through Opportunities for Ohioans with Disabilities (OOD). Before coming to Goodwill, he faced many challenges and often felt overwhelmed, unsure of where to find the support he needed to move…

Goodwill’s Newsletter

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  • Marion Goodwill Announces Mission Services Leadership Promotions

    September 9, 2026
    Marion Goodwill is pleased to announce the promotions of Zach Wheeler to Vice President of Mission Services and Beth Mathias to Workforce Development Director. The leadership changes strengthen Goodwill’s Mission Services team and support the organization’s continued focus on creating meaningful opportunities for employees, program participants and communities. Zach Wheeler Named Vice President of Mission […]

  • Finding Her Path: Hayleigh Brown’s EDGE Success Story

    August 17, 2026
    When Hayleigh Brown joined the EDGE Program, she had a few important goals in mind: find a job, pay for driver’s education, and begin saving for college. Like many young people entering the workforce for the first time, however, she wasn’t sure where to start. “I was looking for a job to help me get […]

  • Goodwill on the Block Brings Community Together in Marysville

    August 11, 2026
    Goodwill welcomed community members for an afternoon of connection and fun during Goodwill on the Block, held August 8 in Marysville. The community event featured a resource fair along with carnival games, food, music and activities for attendees to enjoy. The celebration provided an opportunity for Goodwill to connect with local residents while bringing families, community […]

Questions? We’re Here to Help.

Good Happens Here – and it starts with the right information.

Whether you’re looking to donate, shop, find employment services, or learn more about Goodwill, we’ve answered some of the most frequently asked questions below. If you find you don’t find what you’re looking for, please check the FAQ page, or contact us – we’re happy to help.

Donations

We accept most gently used clothes and household items. Learn more about what we do and do not accept, and where you can donate:

Sustainability: We also want your torn or stained clothes, lamps that don’t work, small appliances that don’t work, torn up stuffed animals, and worn shoes. We will recycle these items. Last year we kept nearly 5 MILLION pounds of clothing and textiles out of landfills.

Yes. Marion Goodwill Industries is a 501(c)3 nonprofit organization, and both monetary and material donations to Marion Goodwill are tax-deductible. To learn how to determine the value of your material donations, click here.

Goodwill partners with Resupply Inc. for donation pickups. Click here to find out more.

If your company is hosting a donation drive, or your neighborhood is hosting a community garage sale, contact our donation team to see if your event qualifies for alternative pickup methods.

Shopping & Retail

Yes. Goodwill partners with Shopgoodwill.com. Learn more about shopping Goodwill online.

We accept returns and exchanges on clothing, shoes, and electronics within 7 days of purchase. To complete the process, please bring the item(s) along with the original receipt and tags to the Goodwill store where the purchase was made. Items cannot be returned to the Goodwill Outlet Store. We do not offer cash refunds. Returns will be credited to a Goodwill gift card.

Non-Returnable Items: Furniture • Toys • New Goods • Books • Housewares

Items are sold as-is. Before purchasing we encourage you to look the items over, check sizing, and test electronics when possible. Our team is always happy to help answer questions before you buy.

While we don’t offer traditional discounts, you can save in other ways! Join our GoodRewards loyalty program to earn points when you shop and donate, and don’t forget to check out our weekly Color of the Week Sale.

When you shop at the Goodwill Outlet, you’re in for a whole new shopping experience but with the same Goodwill mission. Merchandise sold at the Outlet mainly features unsold items from our traditional stores, giving your donations one last chance to sell at bargain-priced, by-the-pound rates. At Goodwill, we honor the value of each donation and give them multiple opportunities to sell.

The Outlet sells clothing, shoes, home goods, books, and more! You’ll see large tables with items that get rotated throughout the day with fresh merchandise, giving customers new anticipation as they shop!

Welcome to Chapter Two, our stand-alone Goodwill Bookstore located in Marysville, Ohio! Every book has another chapter – and every purchase helps change lives. Discover thousands of gently used books for all ages, from timeless classics and children’s favorites to thrillers, biographies, cookbooks, and more.

Whether you’re a casual reader, collector, or upcycler, Chapter Two is your go-to destination for affordable reads in a cozy, curated space.

Yes, Gift cards are available for purchase at any of our 11 retail stores.

Job Programs & Services

At Goodwill, we believe everyone deserves the opportunity to build a meaningful career. Whether you’re looking for your first job, changing careers, returning to the workforce, or overcoming barriers to employment, we’re here to help.

We provide a variety of employment and support services designed to help individuals gain the skills, confidence, and experience needed to succeed. Depending on the program, services may include career coaching, job readiness training, industry-recognized certifications, work experience, job placement assistance, supportive services, and ongoing guidance.

Our programs are organized into five areas of support:

  • Employment & Career Success
  • Youth & Young Adult Services
  • Housing & Stability
  • Family & Individual Support
  • Older Adult Services

Visit each program page to learn more about the services offered, eligibility requirements, and how to get started.

Each program has its own eligibility requirements based on factors such as age, county of residence, income, employment status, or individual needs. Some programs serve youth, older adults, individuals with disabilities, or families, while others are open to a broader audience.

If you’re not sure which program is right for you, we’re here to help. Explore our program pages or contact our team, and we’ll help connect you with the services that best fit your goals and circumstances.

If you’re unsure where to start, don’t worry. Contact our team and we’ll help determine which programs best fit your goals, eligibility, and needs.

Absolutely! Contact our team and we’ll help identify the programs, services, or resources that best fit your needs.

Sustainability

At Marion Goodwill, we work hard to give every donation a second chance. Items that can’t be sold in our retail stores may be repurposed, recycled, or processed into new materials instead of ending up in a landfill.

Depending on the item, materials may become:

  • Shop Rags
  • Insulation
  • Playground Mulch
  • Metal Recycling
  • New Textile Products

Last year Marion Goodwill kept nearly 5 MILLION POUNDS of clothing and textiles out of landfills, helping protect the environment while supporting our mission of Building Lives That Work.

Yes! Through our partnership with Dell Reconnect, we accept computers and many types of electronic equipment from any manufacturer, in almost any condition.

Accepted items include:

  • Desktop and laptop computers
  • Monitors
  • Keyboards and mice
  • Printers
  • Cables and cords
  • Hard drives
  • Computer accessories
  • Many other electronic devices

All electronics are responsibly recycled in the United States, where materials are securely dismantled and recovered for reuse.

Yes. We encourage donors to remove any personal or sensitive information from their devices before donating them.

While our recycling partners make every effort to securely process donated electronics, deleting your personal data before donation is the best way to protect your privacy.

General

When generous people donate gently used items to Goodwill, we sell those items in our stores to generate revenue that funds local programs and services. Those funds help provide employment services, youth programs, housing support, career training, supportive services, and other opportunities that strengthen individuals, families, and communities throughout Marion, Delaware, Union, Crawford and Morrow counties.

Absolutely! Some of our core values include integrity, teamwork, recognition and empowerment. We believe in financial transparency as well as supporting fair and livable wages for all employees.

Yes, Marion Goodwill is an independent nonprofit affiliated with Goodwill Industries International. While we share the Goodwill mission, our organization is locally governed, and every dollar earned here stays here to support programs and services throughout our five-county region.

Together, we are making good happen!

There are many opportunities to collaborate with Goodwill and help us achieve our mission of providing employment and training opportunities for people with disabilities and other barriers to employment. Visit our Partner for Good section for more information.

Find a store near you by clicking here.

Goodwill is more than a thrift store – we’re a local nonprofit dedicated to helping people build brighter futures. Revenue generated through donated goods funds employment services, youth programs, housing support, career training, supportive services and other opportunities that help people build independence and improve their quality of life throughout Marion, Delaware, Union, Crawford and Morrow counties.

Get in touch

Have questions or need assistance? Contact Goodwill today. We’re here to help and look forward to connecting with you!